Since we have practitioners and brands located in both the U.S. and the U.K., please note which seller you are purchasing from and select the appropriate shipping cost for your location. If you are 1. purchasing from multiple sellers or 2. wanting to get rush shipping, please either make separate transactions or contact Erin in advance at erin@ivyandlight.com to create a custom shipping amount for your order. 

Erin Hollon / Lula May Design are located in the U.S. 

Tracy Kelly / Lotus Heart Crystals are located in the U.K. 

SHIPPING

✯Please check that your address is correct before completing your purchase. Ivy + Light is not responsible for any shipping issues due to incorrectly entering your address (Our shipping labels auto-print from the info you input)✯

Erin Hollon / Lula May Design

All U.S. orders will ship First Class unless agreed upon in advance. I always include insurance, as my creations are one-of-a-kind and therefore irreplaceable. If you need rush shipping, please contact me before purchase so that I can set that up for you. 

Processing time:

 ➳ Jewelry: All Ready-to-Ship Items will ship out within 2-5 business days. Made to Order items may take up to 7 business days to ship. Any custom order requiring the purchase of custom elements will take a varying amount of time agreed upon in advance by myself and the customer. 

International Shipping:

I ship First Class International to the following countries: Austria, Australia, Aruba, Bahamas, Barbados, Belgium, Bermuda, Canada, Cayman Islands, China, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Finland, Germany, Greece, Greenland, Iceland, Ireland, Italy, Japan, Liechtenstein, Mongolia, New Caledonia, New Zealand, Norway, Papua New Guinea, Portugal, Puerto Rico, Slovakia, Slovenia, Spain, Sweden, Taiwan, The Netherlands, the United Kingdom, U.S. Virgin Islands.  (If your country is not included, I apologize for the inconvenience. There are some countries to which Crystal Jewelry cannot be shipped.)

For Priority and Priority Express on International orders, please purchase through my Etsy shop: lulamaydesign.etsy.com

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. If you have any questions please contact me in advance of purchase. 

Tracy Kelly / Lotus Heart Crystals

Processing time : General processing time is 2-5 business days. 

Estimated shipping times

  • Canada: 7-20 business days

  • United Kingdom: 3-5 business days

  • United States: 7-20 business days

  • Europe: 4-7 business days

  • Australia, New Zealand and Oceania: 7-20 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Herbesque

At this time, Herbesque ships to the U.S. ONLY. All shipping charges for Herbesque products are calculated by weight. Any overage in cost will be returned to you after the product is shipped. If you see what seems like an unusually high shipping charge at checkout, please reach out so we can double check for you before you complete your purchase.